What happens if I don't like my meal?

We have a 100% satisfaction guarantee so we will replace any meal you're not happy with for free. Just keep the film lid on the top of your meal and give us a call and we'll sort the rest.

How do I search for meals that fit within my particular diet?

When you browse one of our product category pages - for example, ‘Chicken and Turkey’ - on the left-hand side of the page you will see a product filter.  You can use the product filter to search for meals in that category that are low in fat, low in salt, gluten-free etc,  by ticking the box next to the relevant dietary filter.  We also have a Free From range and a Gluten-Free range of meals.

What size are the meals?

We have three meal sizes – Standard (275g - 465g) which is the size of our Standard Main Meals, Hearty (500g - 565g) which is the size of our Hearty Meals range and Mini (185g - 220g) which is the size of our Mini Meals range. You can find out more by visiting the Portion Sizes page.

Where do you source your ingredients?

All our ingredients are sourced from carefully approved suppliers and we are proud to support the British food and farming industry. Our ice cream for example is sourced from family-run Marshfield Farm, just fifteen miles away, and all the peas we use in our recipes are 100% British. Our lamb is exclusively from the British Isles or New Zealand. We are passionate about sustainability too, that's why we're committed to only using sustainable fish.

How do I know if meal is sutable for my dietary requirements?

To help you see meals that are right for you, we use dietary symbols to indicate which meals are suitable for certain diets. When browsing our meals online, look out for our meal filter on the left hand of our site where you can filter meals based on certain dietary requirements. Explore our guide to the diet codes we use on the website.