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Guide To Using Our Website

Helpful guides to using our website

These short step by step guides will walk you through the features of our website.  If you need any help with using our website, please call us FREE on 0800 121 4233.

Guide 1: How To Start Shopping

Learn how to browse our range of meals and desserts and add them to your basket.  The guide helps you become familiar with the website navigation and our product pages so you are able to choose meals and add them to your basket ready to place your order.

Download guide (PDF) >
Watch video guide

Guide 2: How To Use The ‘Shop By Brochure Code’ Feature

Learn how to place an order using the ‘Shop By Brochure Code’ feature.  The guide explains our ‘Shop By Brochure Code’ feature and how you can order your meals on the website using the brochure.

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Watch the video guide

Guide 3: How To Place Your Order Using Guest Checkout

This guide is for anyone who has not registered for a web account.

Learn how to place your order without registering for a web account.  The guides takes you through each of the checkout steps as a ‘Guest’ user, to help you successfully complete your order without having to register an account. 

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Watch the video guide

Guide 4: How To Place Your Order If You Have A Web Account

This guide is for anyone who has a registered web account.

Learn how to place your order if you have registered for a web account.  The guides takes you through each of the checkout steps as a registered customer with a web account, to help you successfully complete your order. 

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Watch the video guide

Guide 5: How To Register For A Web Account

Learn how to register for a web account and the benefits of having a web account. The guide shows you how to complete the Register form to create a web account.

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Watch the video guide

Guide 6:  How To Sign Into Your Web Account

Learn how to sign in to your web account outside of the checkout process.  The guide shows you how to sign in to the website outside of the checkout process and how the homepage of the website changes once you have signed in.

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Watch the video guide

Guide 7: How To Manage Your Web Account

Learn how to access your web account once you have signed in and how to manage your account details.  The guide shows you how you can view your web account and update your account details such as your log-in, delivery address details and payment details.

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Watch the video guide

Guide 8: How To Repeat A Previous Order

Learn how to quickly repeat a previous order.  The guide shows you how to quickly repeat an order once you are signed in to your web account.

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Watch the video guide

Guide 9: How To Manage Your Favourite Meals

This guide is for customers who have registered for a web account.

Learn how to add, view and order from your favourite meals.  The guide shows you how to save a product as a favourite, how to view the meals you’ve saved to your favourites and how to add them to your order.

Download guide (PDF) >
Watch the video guide

Enter your delivery postcode
So that we can make sure your shopping experience is as quick and easy as possible, we need to find your local Wiltshire Farm Foods outlet.
Delivery Postcode
LE15 9NY
Your Outlet
Wiltshire Farm Foods Northants
01476 571582
Lines open: Monday to Thursday 9am to 4pm and Friday 9am to 3pm
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