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Delicious food, caring service & free delivery from Wiltshire Farm Foods
THE COMPANY THAT CARES
Wiltshire Farm Foods prides itself on its personal and reliable service. Our customers are our top priority and we appreciate those things that are most important to you.
Our reputation is based on three principles - Care, Trust and Quality. From the moment you place an order on our advanced and easy-to-use website , receive a delivery from our helpful drivers or tuck into a piping hot dinner you’ll wonder how you ever did without us!
OUR SERVICE
At Wiltshire Farm Foods we pride ourselves on delivering a service you can trust, not just fantastic food. Once you place your order you’ll receive an email confirming your delivery date. All our delivery drivers are carefully selected so you can have a regular, friendly face you can rely on.
“I look forward to getting in my van each day; it’s more than just a job. I’ve forged strong friendships with my customers and love to keep up-to-date with the local gossip!”
Roger Brookes, Delivery Driver
We will never charge you any extra for delivery and to ensure your complete peace of mind every one of our drivers is Criminal Record Bureau (CRB) or Disclosure Scotland Police checked. All our drivers wear the green Wiltshire Farm Foods uniform and carry identification so you can be sure they are the real deal!
Once you have placed your order your local outlet will contact you with a time slot, and our punctual drivers are always willing to lend a helping hand – whether it’s placing the meals in your freezer or changing a hard-to-reach light bulb.
We’d like you to see us as a friend you can count on, whatever the weather. At the beginning of 2008 Jason Cole, a driver from our outlet in Wiltshire, battled the floods to reach the last customer of the day. After torrential rain much of the county was underwater, and the village they were due to make a delivery to was impassable. Ever resourceful, when Jason saw a Land Rover making its way through he hitched a lift with the meals to ensure the customer would be fed during the extreme conditions.
In a similar situation during the 2007 floods Wiltshire Farm Foods drivers added bread and milk to their deliveries, wading through the water to ensure their customers - many of whom are elderly or housebound – had everything they needed to see them through.
Once you are acquainted with your regular driver many customers feel confident enough to let them know where the spare key is if they aren’t around to accept the delivery, or pre-arrange to leave the meals with a neighbour until their return. Your local outlet is only a phone call away if you have any problems, concerns or specific instructions for your driver – or simply if you want to leave some glowing feedback!
Find out more by clicking a link below
Patricia Wood, from Bristol has been relying on us for more than fifteen years:
“I used to cook for myself but after I went into hospital I needed some extra help, but I wanted to keep my independence and Wiltshire Farm Foods is the perfect solution. Now I really look forward to receiving the delivery, my favourite is theRoast Lamb in Mint Gravy.
“My driver always has time to stop and chat. Sometimes I even get him to take some letters to the post office for me. It’s a personal service and the fact that the food is so great just makes it even better.”